East Coast Wings & Grill

Reviews about East Coast Wings & Grill

• 1 / 5

  By Logan Baker
  2Nd time at this location. Arrived at 9:25 pm. Highly disappointed in this franchise. Waited to be sat by host 6 min with approx 20 patrons inside restaurant. Once sat, it took the server 10 minutes to even acknowledge the fact that were have yet to be greeted. This location has potential, however the sequence of service must be addressed. Friendly but bad service.
  May 13, 2017
• 5 / 5

  By Bernie Philips
  Great Food! Great waitress! Fun experiance.
  September 21, 2016
• 1 / 5

  By Unmatched Nutrition
  Worst service I ve ever encountered. Server was not rude, just lazy. Kids drinks were brought to the table, however they didn't bring mine and my wife's drinks. The lady that brought the kids drinks told us she would bring our drinks. A while had past and our waitress came back and said oh I forgot to tell her your drinks. Still didn't have them. This place was not that busy. She finally brought our drinks and took our order. We ordered the kids food and ordered a wing platter for us to share. After a while she brought out our appetizer. She brought 1 plate and said here's 1 plate we are out of plates right now.... I'm sorry huh? How can you be out of plates? We said ok that's fine. She said she would bring out more plates when they get cleaned. A while passes and another girl brings out the kids food. Says your other meals will be right out. 10-15 mins later we got our wings and the kids were done eating. So we get our wings and each flavor is in a separate bowl. Ok thought it was on a platter but still didn't say anything. She forgot 1 of the flavors so we had to ask her to go get the rest and ranch. She said they were all out of ranch but she'd get plates and silverware. At this point we have been overly nice. She went to two other tables both seemed like friends of hers and kept going to the computer. She passed by and I asked for plates and silverware as we still didn't get any. She brought back the other wings. Still no plates and silverware. 10 mins have passed and I yelled across the room to another girl and asked her for silverware and plates. She went to two other tables still no silverware. A guy walked by and I said excuse me we have asked for silverware and plates 3 times now and we are now sitting here with cold food. Our drinks were not refilled one time even after being in there for an hr. He was so nice, apologized and immediately got silverware. Still no plates. I asked him for plates again. At this point we just wanted to box up our food and go. I could tell he wanted to say they were out of plates but he didn't. He went to the back... took about 5 mins or so and came back with plates that he handwashed himself. Poor kid I told him it's too late at this point we just want to go. Please bring boxes. The waitress walked by and said I'll get you your ranch in a min. Huh??? I'm sorry I thought you were out of ranch!!! Now all of a sudden ranch has appeared in the restaurant? I said I just want our check and boxes. She didn't even look concerned or ask if there was anything she could do. She said ok and went to get our check. The guy brought back the boxes very quick and the waitress came back with 3 heaping containers of ranch to go. I was so dumbfounded as she told us they were out of ranch. At this point we just wanted to box up our food and get out of there. I've never had worse service in my life. We wasted almost two hrs. Btw the waitresses name was kei. If you ever go to this restaurant and get her as your waitress ask for someone else!!
  June 07, 2016